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Privacy & Cookies Policy

Last updated: 2025-07-18

Welcome to Thrive Hive Clinic. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

  1. Who We Are

Thrive Hive Clinic
📍 Salong Allt i Ett, Engelbrektsgatan 59, 412 52 Göteborg
momsreg. nr: SE780109484301
📧 Contact
📱 Instagram: https://www.instagram.com/thrivehiveclinic/

  1. What Data We Collect

We may collect the following types of information:

  1. Personal Information: name, email address, phone number, and any other information you submit via contact forms or bookings.
  2. Technical Data: IP address, browser type, device information, operating system, and browsing behavior.
  3. Marketing and Communication Preferences: your subscription status and preferences related to newsletters or updates.

  1. How We Collect Your Data

We collect data through:

  1. Forms on our website (e.g. booking or contact forms)
  2. Email sign-ups for newsletters
  3. Cookies and tracking technologies
  4. Third-party tools like HubSpot (for CRM and contact forms) and Mailchimp (for newsletters and marketing)

  1. Why We Use Your Data

We use your data to:

  1. Respond to inquiries and provide services
  2. Manage bookings and client communication
  3. Send updates and newsletters (only with your consent)
  4. Improve website functionality and user experience
  5. Comply with legal obligations

  1. Third-Party Services We Use

We use trusted third-party services to help manage our communication and marketing:

  1. HubSpot: used for contact forms and CRM purposes. View HubSpot’s Privacy Policy
  2. Mailchimp: used for email marketing and newsletters. View Mailchimp’s Privacy Policy
  3. These providers may store data outside the EU in accordance with data protection laws and appropriate safeguards.

  1. Cookies & Tracking

We use cookies to:

  1. Ensure website functionality
  2. Track website performance via analytics
  3. Support marketing efforts (e.g., email tracking)
  4. You can manage cookie settings in your browser or via a cookie consent tool on our website.

  1. Legal Basis for Processing

Under the GDPR, we process personal data based on:

  1. Your consent
  2. Contractual necessity (e.g., to deliver services)
  3. Legal obligation
  4. Our legitimate interest (e.g., improving services)

  1. Data Retention

We retain your data only as long as necessary to fulfill the purposes stated above or as required by law.

  1. Your Rights (Data Privacy Law e.g. GDPR, CCPA, LGPD)

You have the right to:

  1. Access your personal data
  2. Correct or delete your data
  3. Withdraw consent at any time
  4. Object to data processing
  5. Request data portability
  6. Lodge a complaint with a supervisory authority
  7. To exercise your rights, please contact us at using the Contact form on this website.

  1. Security

We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

  1. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect data from children.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date.

  1. Contact Us

If you have questions about this Privacy Policy or your data, contact us here